Q. All of a sudden, the Run and Search options are missing from the Windows XP Start Menu. What caused this, and how can I get them back?

A. Here's one way to fix it:

1. Right-click on the Start button
2. Click on Properties
3. Select the Start Menu tab
4. Press the Customize button
5. Select the Advanced tab
6. Scroll down through the Start menu items list
7. Check the box next to Search and/or Run
8. Press OK twice If that doesn't work because the item was already checked, then Uncheck it, press OK, go back in and then Recheck it. Some people report this works for them.